At Ashton Flair, we are committed to delivering your order quickly, safely, and efficiently—no matter where you are in the world. This Shipping Policy explains how we handle the delivery of your purchases.
1. Delivery Locations
We proudly ship worldwide. Wherever you are located, Ashton Flair aims to bring our premium home and lifestyle products directly to your doorstep.
2. Payment Method
We offer Cash on Delivery (COD) only. You will pay for your order in cash at the time of delivery. No advance or online payments are accepted.
3. Order Processing Time
All orders are processed within 1–3 business days from the date of order confirmation. Processing times may vary slightly during holidays, peak seasons, or promotional periods.
4. Estimated Delivery Time
- Domestic Shipping: 3–7 business days
- International Shipping: 7–15 business days (varies by location and customs)
Please note that these are estimated timeframes, and actual delivery may be affected by logistics or customs delays beyond our control.
5. Shipping Charges
Shipping fees (if applicable) will be clearly displayed at checkout. In some regions, we may offer free shipping promotions or flat-rate shipping—please refer to your order summary for details.
6. Delivery Attempts
Our delivery partners will attempt to deliver your package to the address provided. In case of a failed delivery attempt due to incorrect address, unavailability, or refusal to accept the order, your order may be cancelled.
7. Order Tracking
Once your order is shipped, we will send a notification with available tracking details. In some countries, tracking updates may be limited or delayed based on local courier systems.
8. Damaged or Lost Packages
If your package arrives damaged or goes missing, please contact us immediately at [email protected] with your order number and any available delivery details. We will work with the courier to resolve the issue.
9. Customs and Import Duties
For international orders, customs fees or import duties may apply depending on your country’s regulations. These charges are the customer’s responsibility and are not included in the product or shipping prices.
10. Contact Us
If you have any questions or concerns regarding shipping, reach out to our support team at:
Email: [email protected]